100% money back guarantee

Topic: Contests | Updated: 14/02/2014

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We're so confident you'll be satisfied with the quality of your design, we offer a 100% moneyback guarantee. If, for any reason, you are not completely happy with your design, we offer a money-back guarantee if;

  • the time of the request for the refund was made no more than 28 days after the Design Contest closed (the time in which designers no longer can participate in the contest)

  • a contest winner has not been selected

  • the contest did not have the guaranteed upgrade

If you're not happy with the designs you are receiving then we will help you to rewrite your brief, in some cases invite more experienced designers to your contest and reopen your contest. We will also help you choose a winner - just get in touch with our customer support team.

If you ask for a refund, you are not legally entitled to use any of the design that was submitted to your contest.

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